Online Return Policy

Items purchased from Belle Allure Collection are eligible for store credit or exchange within 14 days of receiving. A valid RMA # is required for items to be returned.

A small number of heavily discounted items may be marked as FINAL SALE, in which case they are not eligible for store credit or exchange.

All customers are responsible for shipping their returns to our returns department.

Belle Allure Collection does not provide refunds for any purchase.

Returns

• Returns must be requested within 14 days of receiving your item. (Including delivery day)
• A Return Confirmation Number (RMA) is required to return your merchandise by mail. (Any items shipped without a confirmation or outside of the Return Policy Guidelines will not be credited)
• The returning merchandise should be received within 14 days from the time the RMA is issued. Items received after 14 days will NOT be credited. (If a package is delayed during delivery it is your responsibility to immediately contact us about your situation so we may assist you)
• Items must be unworn, unwashed, undamaged with original tags attached.
• If any item is delivered damaged you have 48 Hours to contact us for assistance. (It is the buyers responsibility to check for any damaged clothing upon opening the package once it’s delivered)
• Returns are processed within  two weeks of the packaged invoice.

$10 Sale Items

All $10 Sale Items are FINAL SALE. No Returns for Exchanges or Store credit. 

Belle Allure Collection Certificates/Store Credit

• Orders placed with store credit and or gift certificates make the order final sale. 
• The order is not returnable to store credit only exchange if the item is available or valid
• We do not allow double returns (only one return for an exchange will be processed). 

SALE Items

• Any item with a red line marked through and or has final sale written on the outfit or on website is final sale and is non returnable

Restocking Fee

 

• It is the customers responsibility to verify their shipping address, any packages returned to us because it was deemed undeliverable will be charged a 15% restocking fee plus shipping charges.

 

Exchanges

• Please contact us if you’re interested in exchanging your item (must be within the 14 day return policy)
• Customers are responsible for covering the shipping charges if the product is being exchanged.
• Invoices will be billed out separately to cover shipping costs.
• If the exchange is not available at the time store credit will be issued in replacement for the full value of the product (minus shipping).   

 

Returns/Exchange (Instructions)

(1) Visit https://www.belleallurecollection.com

(2) Go to bottom of page

(3) Click Return Form (Quick Links)

(4).Fill out form ( Print or Screenshot)

(5) Follow the Instructions for Returning

Please either print this page or write the return number on a paper with the merchandise being returned.

Any package received without being pre-authorized with a return i.d. will not be credited. You will be responsible for paying the shipping cost back to you.

Any package returned LATE will not be issued store credit. Customer will be responsible for postage back to their delivery address. NO EXCEPTIONS. It is the customers responsibility to return all authorized items within 14 days of the RMA issue date.

 

Refunds

No refunds. Store Credit or exchange ONLY. You will have to pay additional shipping for any exchange.

Non-Returnable Items (Final Sale Items)

The following items are non-returnable.  Credit will not be issued for the following:

• Items marked down 50-70% off (Special Offers Included)
• Accessories
• Bodysuits & Bathing Suits
• Party Dress
• Jewelry

Refused Packages

Orders that are refused will be charged the original shipping plus return shipping to us. Orders shipped via UPS are subject to the 'Terms and Conditions of Service' as detailed on UPS.com.

Send all return/exchange merchandise to:

 9722 Groffs Mill Dr

Owings Mills, MD 21117

1- Go to Quick Links select Return Form

2- Print or Screenshot form 

3- Fill out info and email to style@belleallurecollection.com

4- We will email you confirmation number for return

 Confirmation Number: RMA#